1. SMS Terms & Conditions
The Terms of Service related to SMS communication must either be included in the privacy policy or be a stand-alone document.
SMS Terms & Conditions
1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from HSD LOGISTICS LLC, you may receive messages related to the following:
- Pickup and Delivery Appointment reminders
- Current Location of the Driver
- Requesting for the Proof of Delivery document image as a MMS
- Load information of the current available loads/shipments
Example: “Hello,You have booked a load with HSD LOGISTICS LLC and this is a reminder of your upcoming pickup/delivery appointment at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from HSD LOGISTICS LLC at any time.”
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [25] SMS messages per week related to your [pickup/delivery appointment and load confirmation, etc.].
Example:
“Message frequency may vary. You may receive up to 10 SMS messages per week regarding your pickup/delivery appointments, current location, ETA to pickup/delivery or load status.”
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from HSD LOGISTICS LLC in the following ways.
We get consent verbally by asking do you agree to receive conversational text messages from HSD LOGISTICS LLC. Message frequency varies. Message and data rates may apply. For assistance, text HELP or visit our website at www.shiphsd.com. To opt out at any time text STOP. Visit https://shiphsd.com/request-a-
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at Privacy Policy
8- Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
- Message frequency may vary
